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Single phone number

To make it easier for you to access the various services offered by the City of Luxembourg and partner organisations, the municipal authorities have set up a single phone number for you to contact:

Tel.: 45 75 75

By calling this number, you can talk directly to a Téléalarme call centre operator, who can provide you with information and, if necessary, transfer your call to the relevant department, such as the ones listed below:

  • City of Luxembourg's Service Seniors (Department of Senior Services) for information and guidance, the Téléalarme personal alert system, and admissions to the Konviktsgaart
  • City of Luxembourg's Office Social (Social Welfare Office) for meals-on-wheels and assistance

the department

Contact details

13, rue Notre-Dame
L-2240 Luxembourg

Opening hours


8:00–16:00, by appointment only

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