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Write to us
Use this form to contact us here at the City of Luxembourg.
Emergency numbers
| Fire and ambulance service | 112 |
| Police | 113 |
| SOS Seniors | 45 75 75 |
Repair hotlines
| Sewerage | Mon–Fri 7:00–15:00 | 4796-3634 |
| Sewerage | Mon–Fri 15:00–7:00 and weekends | 691 479 634 |
| District heating in Gasperich | 24/7 | 4796-2329 |
| District heating in Ville-Haute | 24/7 | 4796-2333 |
| District heating in Belair, Rollingergrund | 24/7 | 4796-2353 |
| District heating in Limpertsberg | 24/7 | 4796-2354 |
| District heating in Kirchberg, Neudorf-Weimershof | 24/7 | 4796-2355 |
| District heating in the Bonnevoie, Verlorenkost and Gare districts | 24/7 | 4796-2382/2453 |
| District heating in Dommeldange | 24/7 | 4796-2475 |
| Eaux | 24/7 | 4796-3003 |
| Public lighting | Mon–Fri 8:00–12:00 and 14:00–17:00 | 4796-3880 |
| Public lighting | 24h/24 – In case of emergency outside of office hours, as well as on weekends and public holidays. | 4796-3005 |
| Traffic signs and signals | Office hours | 4796-2310 |
| Traffic signs and signals | 24/7 | 691 98 10 10 |
CREOS hotlines
| Electricity | 24/7 | 8002-9900 |
| Gas | 24/7 | 8007-3001 |
Other hotlines
| Playgrounds | Mon–Fri 7:00–16:00 | 661 830 830 |
| Bus | Mon–Fri 7:00–22:00 | Sat 8:00–16:00 | 4796-2975 |
| Environmental hotline (Emwelttelefon) | Office hours | 4796-3640 |
| Construction mediators | Mon–Fri 8:00–17:00 | 4796-4343 |
Municipal departments
www.vdl.lu
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