The City of Luxembourg's Office Social (Social Welfare Office) is a municipal body which supports Luxembourg City residents who find themselves in difficult situations. Our teams are on hand to provide social, financial and practical support, tailored to the needs of each individual, within the framework of the applicable laws. They help people in need, and their families, gain access to goods and services that are suited to their specific situation, with a view to helping them gain or preserve their independence.

Activities

  • Providing advice on social matters, budgeting and administrative procedures
  • Providing information about existing aid services
  • Referring people to the right specialist services
  • Providing personalised short-, medium- and long-term social support
  • Facilitating access to social and financial services: the National Health Fund (CNS), social inclusion income (REVIS), cost-of-living allowance, rent subsidies, third-party payer system, etc.
  • Facilitating access to material aid: food banks, language courses, etc.
  • Providing financial aid, which may include emergency aid (not repayable) or advances (repayable).

Our values

  • Clarity: Our communication is clear and transparent.
  • Empathy: We put ourselves in other people's shoes, so as to better understand their point of view.
  • Pragmatism: We address problems in a factual manner, and actively seek solutions.
  • Responsibility: We are aware of the impact of our actions.
  • Respect: We accept other people as they are.

Working for the Social Welfare Office

The Social Welfare Office is always on the lookout for ambitious, talented people.

Vacancies

Why work with us?

  • We deal with a broad range of matters, and have a direct impact on the lives for a diverse population
  • A dynamic, welcoming working environment, with strong values
  • A chance to work towards a shared goal, while at the same time developing your skills
  • Modern and flexible perks
personnes âgés qui se promennent

Heatwave plan

Monitoring and hydration assistance visits during heatwaves for at-risk individuals enrolled in the plan.

Kulturpass

Kulturpass

An individual pass issued upon request to persons or families experiencing economic hardship. The pass entitles its holder to free admission to the city's munic…

Inauguration du bâtiment administratif des services Logement et Office Social

Luxembourg City's representatives in syndicates and public institutions

Social welfare office, Office social, SEBES, SICEC, SIDOR, SYVICOL, RGTP, CHL and Klimabündnis

mains avec un stylo

Regional social inclusion officers and social inclusion income (REVIS)

Job seekers who are registered with the National Employment Agency (ADEM), and who have special needs in terms of social and professional integration, are refer…

Services Seniors et Intervention sociale - Mir si fir Iech do_04.2020

Social assistance

The social assistance provided by the City of Luxembourg's Office social is intended for people residing legally in Luxembourg City who are in need.

caritas épicerie sociale

Social supermarkets

Social supermarkets that make unsold or unsellable food items (that are in perfect condition) available to persons in need. Buyers contribute financially accord…

Un assistant administratif (m/f) à plein temps (CDD)

L'Office social de la Ville de Luxembourg (ci-après dénommé OSVdL), établissement public, se propose d'engager, pour l'accueil de ses sites : un assistant admin…

Un assistant social (m/f) poste à temps plein

L'Office social de la Ville de Luxembourg (ci-après dénommé « OSVdL »), établissement public, se propose d'engager un assistant social (m/f) poste à temps plein…