The City of Luxembourg's Office Social (Social Welfare Office) is a municipal body which supports Luxembourg City residents who find themselves in difficult situations. Our teams are on hand to provide social, financial and practical support, tailored to the needs of each individual, within the framework of the applicable laws. They help people in need, and their families, gain access to goods and services that are suited to their specific situation, with a view to helping them gain or preserve their independence.

 

Office Social de la Ville de Luxembourg
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Office Social de la Ville de Luxembourg
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Activities

  • Providing advice on social matters, budgeting and administrative procedures
  • Providing information about existing aid services
  • Referring people to the right specialist services
  • Providing personalised short-, medium- and long-term social support
  • Facilitating access to social and financial services: the National Health Fund (CNS), social inclusion income (REVIS), cost-of-living allowance, rent subsidies, third-party payer system, etc.
  • Facilitating access to material aid: food banks, language courses, etc.
  • Providing financial aid, which may include emergency aid (not repayable) or advances (repayable).

Our values

  • Clarity: Our communication is clear and transparent.
  • Empathy: We put ourselves in other people's shoes, so as to better understand their point of view.
  • Pragmatism: We address problems in a factual manner, and actively seek solutions.
  • Responsibility: We are aware of the impact of our actions.
  • Respect: We accept other people as they are.

Working for the Social Welfare Office

The Social Welfare Office is always on the lookout for ambitious, talented people.

Why work with us?

  • We deal with a broad range of matters, and have a direct impact on the lives for a diverse population
  • A dynamic, welcoming working environment, with strong values
  • A chance to work towards a shared goal, while at the same time developing your skills
  • Modern and flexible perks

Downloads

Rapport d'activité 2023 (FR)

PDF 791.9 Ko

Rapport d'activité 2022 (FR)

PDF 2.2 Mo