The Service CRP (Communications and Public Relations Department) is tasked with providing information and communications about the services offered by Luxembourg City, as well as about events and other topics likely to interest the various target audiences (residents, businesses and shops, visitors). The goal is to maintain a strong and consistent brand image reflecting the values of Luxembourg City across all of its communications, regardless of communication channel and media type.

Within the administration, the Service CRP is responsible for providing municipal staff with the information they need to be able to best perform their professional duties, gain a sense of belonging in the workplace, and create connections with colleagues.

The management and hierarchy of the content of the City's websites and Intranet also fall within the remit of this department.