On Wednesday, 13 May, the City of Luxembourg and the Grand-Ducal Police launched a joint campaign to raise public awareness of the need to be vigilant, owing to a sharp rise in pickpocketing in the city – particularly at tram stops and on board carriages.

The campaign includes both visual and auditory elements: Four different visuals will be on display at tram platforms across the city. In parallel, audio messages recorded by city staff are played regularly on the tram. This campaign aims to make public transport users aware of the threat of pickpocketing and to encourage them to keep a close eye on their personal belongings at all times.

The problem is no longer limited to periods of high-profile events in Luxembourg City, such as the Christmas markets or the Schueberfouer. It has become an ever-present threat, which requires constant vigilance on the part of public transport users.

Preventive measures

Pickpockets generally operate in crowds getting off trams, and take advantage of a momentary lack of attention on the part of their victims to steal valuables. With that in mind, the City of Luxembourg and the Grand-Ducale Police advise the public to take the following preventive measures:

  • stay alert when trams are full, and take care not to be distracted;
  • keep your distance from strangers, insofar as possible;
  • be particularly vigilant when getting on or off the tram, as pickpockets need direct physical content;
  • do not allow others to see the contents of your personal effects (wallet, handbag, backpack, etc.);
  • keep your wallet and smartphone in an inside pocket;
  • never leave your personal belongings where you cannot see them;
  • keep your personal effects – particularly your handbag – held close against your body, with the opening facing inwards;
  • make sure that your handbag is always properly closed.

What to do if you are pickpocketed

Anyone who has fallen victim to a pickpocket is encouraged to file a report with the Police. Persons who are suspected to be involved in pickpocketing on public transport can be reported to the Police by calling 113.