Write to us
Use this form to contact us here at the City of Luxembourg.
Emergency numbers
Fire and ambulance service |
112 |
Police |
113 |
SOS Seniors |
45 75 75 |
Repair hotlines
Sewerage |
Mon–Fri 7:00–15:00 |
4796-3634 |
Sewerage |
Mon–Fri 15:00–7:00 and weekends |
691 479 634 |
District heating in Gasperich |
24/7 |
4796-2329 |
District heating in Ville-Haute |
24/7 |
4796-2333 |
District heating in Belair, Rollingergrund |
24/7 |
4796-2353 |
District heating in Limpertsberg |
24/7 |
4796-2354 |
District heating in Kirchberg, Neudorf-Weimershof |
24/7 |
4796-2355 |
District heating in the Bonnevoie, Verlorenkost and Gare districts |
24/7 |
4796-2382/2453 |
District heating in Dommeldange |
24/7 |
4796-2475 |
Water |
24/7 |
4796-3003 |
Public Lighting |
Mon–Fri 8:00–12:00 and 14:00–17:00 |
4796-3880 |
Public Lighting |
24h/7 – In case of emergency outside of office hours, as well as on weekends and public holidays. |
4796-3005 |
Traffic signs and signals |
During office hours | 4796-2310 |
Traffic signs and signals |
24/7 | 691 98 10 10 |
CREOS hotlines
Electricity |
24/7 |
8002-9900 |
Gas |
24/7 |
8007-3001 |
Other hotlines
Playgrounds | Mon–Fri 7:00–16:00 | 661-830-830 |
Bus | Mon–Fri 7:00–22:00 | Sat 8:00–16:00 | 4796-2975 |
Sanitation (waste management and public cleanliness) |
Mon–Fri 8:00–16:00 | 4796-3640 |
Environmental hotline (environment: strategy and project management) |
Office hours | 4796-4773 |
Construction mediators | Mon–Fri 8:00–17:00 | 4796-4343 |
Municipal departments
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