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Easing of lockdown restrictions: Information regarding administrative procedures

Bierger-Center sur la Place Guillaume II
13.05.2020
Politics, policy and administration

The City's administrative departments and counters reopened to the public on Monday, 18 May 2020, subject to the observance of the public-health measures and rules currently in force (2-metre social distancing, compulsory face masks). Opening hours are as follows:

Bierger-Center

  • Open to the public from Monday to Friday, 8:00–14:00.
  • Procedures should be carried out online where possible: bierger-center.vdl.lu
  • A new online procedure is available through MyGuichet.lu for persons wishing to file a change of residence when moving home (within Luxembourg, from one municipality to another or within the same municipality, or moving abroad)
  • Contact: T: 4796 2200, E: bierger-center@vdl.lu

Etat civil

  • Open to the public from Monday to Friday, 8:00–14:00.
  • Where possible, email contact and online procedures are preferable.
  • Contact: T: 4796 2631, E: standesamt@vdl.lu

Recette communale – cash desk

  • Open to the public from Monday to Friday, 8:30–11:30
  • Online procedures are preferable: recette.vdl.lu
  • Contact: T: 4796 2928, E: recette@vdl.lu

Service Circulation (Traffic Department) – permit bureau

  • Open to the public from Monday to Friday, 8:00–14:00
  • Online procedures are preferable: circulation.vdl.lu
  • Only 1 person at a time will be allowed to enter the counter area.
  • Contact: T: 4796 2310, E: circulation@vdl.lu

Infobus

  • Open to the public from Monday to Saturday, 9:00–16:30.
  • Only one person at a time will be allowed to enter the counter area.
  • Where possible, please arrange appointments or find information online at bus.vdl.lu
  • Contact: T: 4796 2975, E: autobus@vdl.lu

Service Hygiène

  • The Service Hygiène (Sanitation Department) counter is open to the public from Monday to Friday, 8:00–16:00.
  • Where possible, please arrange appointments or find information online at hygiene.vdl.lu
  • Contact: T: 4796 3640, E: hygiene@vdl.lu

Service Eaux

  • The Service Eaux (Water Department) is open to the public from Monday to Friday, 8:00–12:00 and 13:00–17:00.
  • Where possible, please arrange appointments or find information online at eaux.vdl.lu
  • Contact: T: 4796 2883, E: eaux@vdl.lu

Service Urbanisme

  • The Service Urbanisme (Urban Planning Department) / Division Police des bâtisses (Building Supervision Division) are open to the public by appointment only, Monday to Friday, 8:30–17:00.  
  • Online procedures are preferable: urbanisme.vdl.lu
  • Contact: T: 4796 2792, E: urbandevelopment@vdl.lu