Applications must be made using the appropriate form. Incomplete applications will be returned to applicants by post, with a list of the missing documents needed to complete the application.
Applications, including all required certificates, are subject to a social enquiry conducted at the applicant's home. This enquiry may be carried out together with other social services involved in the case. Once the application has been reviewed and the social enquiry has been completed, the applicant will receive a receipt of acceptance confirming their registration on the waiting list.
Once per year, a letter is sent to all prospective tenants inviting them to update their application. Unconfirmed applications will be removed from the waiting list.